At Orlando Informer, we pride ourselves on offering the best prices on theme park tickets. We understand that the cost of a vacation can add up quickly, so we continuously work to get our guests the best deals. If you purchase a theme park ticket through Orlando Informer and then find the identical ticket for less at a select online competitor, we'll match the price. That's our best price promise.
- We can only offer a price match on tickets identical to the one you purchased. It must be a valid ticket (completely unused) sold from an authorized online reseller to the general public.
- Tickets sold behind a login screen of any kind are not eligible for this policy.
- We will compare against the final price available to the general public, which should include tax, fees, and any shipping.
- Please note that some online retailers include fees at checkout.
- We are unable to price match gift card promotions (receive a gift card with your purchase), financing offers (pay over time), promotions involving purchasing multiple products at once (purchase two different products for a discount), promotions involving buying something and getting something else for free, or a special offer for opening a credit card.
- Pricing errors are not eligible.
- Limit of one price match per Orlando Informer order.
- The request must be made within ten days of when the Orlando Informer order took place.
- The ticket must be currently available for purchase from Orlando Informer and the competitor.
- Final eligibility is subject to Orlando Informer’s discretion. Requirements are subject to change.
How to request a price match:
If you would like to request a price match, please email our Guest Experience Team at email@example.com from the same email address you used to purchase. Please include the following information:
- Your Orlando Informer order number
- The product(s) you’re requesting a price match on
- A link to the online competitor with a lower price for the identical ticket
Our team is available seven days a week from 9 am to 6 pm ET. We respond to all inquiries within 24 hours.