Please note: the following information is for daytime admission only. We do not offer refunds on Orlando Informer Meetup tickets.
We’re proud to offer one of the best refund policies around.
For most tickets, we’re able to offer a refund for 95% of the amount paid. The 5% restocking fee helps us cover the costs of processing the transaction.
Please note:
- We are only able to offer refunds on unused, unexpired tickets. The ticket description will include information on expiration. It is also printed on the ticket.
- We are only able to offer refunds on tickets we currently sell. Promotional tickets that are no longer available, for example, cannot be refunded.
- Modifying a ticket in the Universal Orlando app or by calling Universal Orlando will void our ability to offer a refund.
- The refund can only be issued to the card that was used to purchase the ticket.
- Some restrictions apply, and certain ticket types cannot be refunded. Please confirm the refund policy in the description of the ticket you’re considering purchasing.
To get started on a refund, please contact us.