By default, your account will list orders created using the same email address you used to sign up. If you have used multiple email addresses to place orders, or if you don't see all of your orders listed as expected, please reach out to our Guest Experience Team for assistance. You can email us at tickets@orlandoinformer.com for assistance or text/call (855) 245-4636 between the hours of 9:00 am and 6:00 pm, seven days a week.
You can also view daytime ticket orders and Universal Orlando hotel reservations without an account by entering the associated confirmation number and email address here. Please note that Orlando Informer Meetup orders cannot be viewed on this page. Guests attending our OI Meetup will receive their tickets via email at least two weeks in advance.