Are you attempting to opt-in for SMS text updates from Orlando Informer's CEO, Taylor Strickland, but find that the messages aren't making their way to your inbox? It can be quite frustrating, especially when you're eager to receive exclusive news and updates. In this article, we'll delve into the possible reasons behind not receiving Taylor Strickland's text messages and provide you with practical solutions to address this problem. By the end of this guide, you'll be better equipped to troubleshoot and enjoy a seamless experience with Orlando Informer's text notifications, ensuring that you never miss an important update again.
At this time, texts are only available to US and Canadian residents. International guests can still sign up for email updates.
Completing the sign-up
When you send the first text to Taylor at +1 (407) 214-5735, you will receive an auto-response with a link to complete the sign-up. If you do not tap the link and complete the sign-up, you will not receive any further text messages.
Ensure you have strong cell service
If your initial text is sent when you are in an area without adequate cell service, your message may not be delivered. Please try sending two texts, one with "STOP" and then one with "START".
Changing cell phone providers
Switching carriers may impact your opt-in status. If you've recently switched from one provider to another, we recommend sending the word "START" or "HELP" to confirm your opt-in status.
Fix "Service Access Denied"
A very small percentage of T-Mobile users may receive a "service access denied" error message. Typically, this can be resolved in your phone settings by enabling premium messaging. On some phones, it's under Settings > Apps and Notifications > Special Access > Premium Access. Tap on the messaging app and choose "Always Allow."
If this does not fix the error, please reach out to T-Mobile Customer Service at +1 (800) 937-8997 and make sure that premium messaging is enabled. You should also ensure that "Device Block" is disabled.
Once resolved, please try sending two texts, one with "STOP" and then one with "START".
Your cell phone carrier may be filtering messages
If the above information does not resolve the issue, it is possible that your provider is filtering messages. This is most common with Sprint/T-Mobile.
To resolve this, please contact your cell carrier directly and ask that this filter be removed.
You can sign up for email updates in addition to text updates.