Please note: the following information is for daytime admission only. We do not offer refunds on Orlando Informer Meetup tickets.
We’re proud to offer one of the best refund policies around.
For most tickets, we’re able to offer a refund for 95% of the amount paid. The 5% restocking fee helps us cover the costs of processing the transaction.
- We are only able to offer refunds on unused, unexpired tickets. The ticket description will include information on expiration. It is also printed on the ticket.
- We are only able to offer refunds on tickets we still currently sell.
- Modifying a ticket in the Universal Orlando app or by calling Universal Orlando will void our ability to offer a refund.
- The refund can only be issued on the card you used to purchase.
- Some restrictions apply. Please confirm the refund policy in the description for the ticket you’re thinking of purchasing.
To get started on a refund, please contact us.